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Work for Us

Are you passionate about the great outdoors? Do you want to work for a company that lives and breathes cycling, walking and everything inbetween? We are a small team, working in a fast-paced environment and with big plans for 2018. Currently, we are recruiting for positions to join our Battersea Studios HQ in London.

1. MARKETING INTERN (paid)

Location: Battersea Studios, London

We are looking for an enthusiastic Marketing Intern to join us ASAP in 2018. The successful candidate will be enrolled full-time in a major university or college and studying marketing or have recently graduated. We’re looking for a driven, ambitious individual who wants to create a career in content marketing. We can offer a very flexible schedule if you are still studying and/or have other commitments. We will provide training, guidance and support, as well as the opportunity to experience the travel industry from the inside and gain valuable work experience.

To apply for this position please email Ben Roseveare (Activities Director) at ben@bspoketours.com with your current CV. Please also tell Ben why you think you are the right person for the role.

Role and Responsibilities:
  • Loading and curating new tour products in the content management system.
  • Building and merchandising website tour and landing pages.
  • SEO optimisation of website tour and landing pages.
  • Content creation for our social media accounts for new tour products.
  • Content creation for our emails to launch and promote new tour products.
  • Content creation for our blog to launch and promote new tour products.
  • Assist with analysing the online and sales performance of new products
  • Build strong and preferential relationships with our tour product suppliers.
 
You should be able to demonstrate that you…
  • Are enrolled in (or recently graduated from) a Marketing degree program.
  • Have excellent copy-writing abilities.
  • Have an understanding of content marketing strategies.
  • Are familiar with social media strategies and platforms.
  • Have the ability to multi-task and take initiative.
  • Have a hard working and dedicated outlook.
  • Are able to take direction and absorb information quickly.
  • Have great attention to detail and excellent organisational skills.
  • Have a passion for cycling, walking and activity based holidays.
 
In the perfect world you will also have…
  • An intimate knowledge of our cycling destinations. (Especially Loire and Provence)
 
Benefits:
  • Paid Internship. (Term and details can be discussed)
  • Length of placement : 3 months (for discussion)
  • Highly flexible … if you are still studying or have other commitments.
  • The opportunity to experience the travel industry.
  • Vibrant open plan office space in Battersea Studios.

 

2. ACTIVITIES SALES EXPERT

Location: Battersea Studios, London

We have an exciting opportunity for an ‘activities mad’ individual to join our rapidly expanding sales team.

Our two cycling and walking brands are BSpoke Tours and Cycling for Softies. We currently deliver over 60 amazing tours throughout Europe, including in Italy, Croatia, Portugal, Austria, Slovenia, France and Germany. BSpoke Tours and Cycling for Softies are part of Ski Solutions Ltd, the leading ski and winter sports tour operator.

We are looking for an enthusiastic Sales Expert with a minimum of two years’ experience working for a relevant tour operator or travel agency. You must have a proven sales track record and a passion for Cycling, Walking and Activity Sports. The right person will be keen to develop their career in a high growth, dynamic and fast paced business environment.

To apply for this position please email Ben Roseveare (Activities Director) at ben@bspoketours.com with your current CV. Please also tell Ben why you think you are the right person for the role.

Role and Responsibilities:
  • Maximise the sales opportunities from all telephone, email and live chat enquiries.
  • Exceed sales targets and drive positive performance.
  • Ensure that all leads are followed up and achieve the highest possible conversion rates.
  • Deliver unparalleled service, expert advice and a ‘best in class’ customer experience.
  • 100% accurate processing of bookings on to the reservation system.
  • Timely administration of cancellations and amendments to bookings.
  • Weekend shifts to cover sales and operational calls. (On a rota basis)
  • Prepared to provide temporary overseas representative cover. (If required)
  • Build strong and preferential relationships with our suppliers.
  • Ensure prompt dispatch of all client documentation and communications.
  • Assist with product and price loading.
  • Demonstrate the highest possible level of activity product and competitor knowledge.

               

What will you bring to our business?
  • Proven sales track record.
  • Minimum 2 years sales experience within the travel industry. (Or related field)
  • European destination knowledge and experience.
  • The ability to deliver the very highest levels of customer experience.
  • Clear and highly professional telephone manner.
  • Great attention to detail.
  • Excellent organisational skills.
  • A passion for cycling, walking and activity based holidays.
  • You are a team player, but also willing to suggest new ideas.
  • You have a strong desire to be a key part of the development of our business.

           

In the perfect world you will also have…
  • Language skills. (French, German or Italian)
  • An intimate knowledge of our cycling destinations. (Especially Loire and Provence)

           

Benefits:
  • Competitive basic salary. (Depending on experience)
  • Monthly performance related bonus scheme.
  • Pivotal sales role – you will feel like a key player in our development and growth.
  • Training and career prospects – as we grow.
  • Holiday discounts.
  • Educational trips.
  • Contribution to pension scheme.
  • Ride to Work scheme.
  • 20 days’ holiday. (Plus bank holidays)
  • Vibrant open plan office space in Battersea Studios.

 

3. DESTINATION MANAGER

Location: France

BSpoke Tours and Cycling for Softies offer cycling tours throughout some of Europe’s most beautiful regions. All our routes have been carefully crafted by someone who loves cycling and exploring as much as our clients do.  

We are looking for Destination Managers who share our passion for the great outdoors to join our overseas team in France, between April or May and September. We are accepting applications from both individuals and couples.

Your duties will be varied and challenging with no two days the same. Duties will include:
  • Client meet and greet at the airport or train station and return transfer
  • Conducting welcome meetings at the start of the tour
  • Transferring luggage between hotels as clients move through the tour
  • Cleaning and maintaining bicycles
  • Checking hotel and restaurant reservations
  • Maintaining strong relationships with local suppliers
  • Keeping bike storage facilities well organised, secure and sufficiently stocked
  • Ensuring company health and safety policies are followed
  • Providing our clients with the highest levels of service and standards in line with our company values and to maintain our excellent reputation
  • Reporting regularly to the office-based operations team
 
In addition to a competitive monthly salary, you will receive:
  • Full training on all duties and responsibilities
  • Insurance
  • Return travel from the UK
  • Accommodation
  • Holiday pay
  • Up to 10% holiday discount for friends and family
  • Uniform
 
You will have:
  • Due to the nature of the role all applicants must have a full clean UK driving license (Type B)
  • Friendly and personable character and enjoy looking after guests
  • Good organisational skills and the ability to work under pressure when required
  • A reasonable level of bike maintenance skills (additional training will be provided)
  • Ability to work on a flexible and independent basis
  • Reasonable French would be a bonus not essential

If you share our love of cycling and travel and want to make the most of the rewards gained from a summer season in Europe please send your CV and cover letter to Harvey Downard on harveyd@bspoketours.com

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